The performance of your production and the quality of your products depend on many factors. With well-trained personnel you are able to exploit the full potential of your machines and increase the productivity of your production on a long-lasting basis. The training will be designed and modified according to your actual needs.
Technical support
When machine gets issues, the request of a technician is not always the fastest solution. Therefore, you are always welcome to seek help via phone, email or even video call! If the need for an on-site service is necessary, our highly experienced service technicians will execute everything in order to get a successful troubleshooting.
Maintenance
The life of your machines connects to the efficiency and quality of your production. We strongly recommend a regular maintenance of your machine is mandatory to ensure high machine availability and greatly reduces consequential damages due to failure of components.
Customized
HYPLAS also provides multiple solutions to meet your production needs. Whether you are looking for a small and economical machine type or you are planning to build a high end machine, HYPLAS has a solution to fit your needs.
Training
Hyplas places much emphasis and has invested heavily in R & D, in technical cooperation with expertise from Japan.
Technical support
Hyplas places much emphasis and has invested heavily in R & D, in technical cooperation with expertise from Japan.
Maintenance
Hyplas places much emphasis and has invested heavily in R & D, in technical cooperation with expertise from Japan.
Customized
Hyplas places much emphasis and has invested heavily in R & D, in technical cooperation with expertise from Japan.
HYPLAS SERVICES
HYPLAS values the importance of providing excellent services regardless of the sales phrases or equipment’s service life. Our team comprises of professional and reliable services managers travelling wherever our clients need us. It is our commitment to provide immediate solution or support to our clients via phone, internet or face-to face on site.
HYPLAS WARRANTY
Under correct and ordinary operating conditions, HYPLAS guarantees your machine quality with following Warranty Periods:
• MECHANICAL parts: 12 months from Bill of Lading date
• ELECTRICAL parts: 6 months from Bill of Lading date
(Consumption Parts subject to normal wear during Warranty Period are not covered by Warranty. For example: Spring, Gear, Belt, Cutter Knife, Rubber Roller, Silicon Strip...etc)
(Customers shall send original parts back to HYPLAS for replacement)
(Delivery charge(s) for replacement is excluded from warranty)
HYPLAS will supply new or remanufactured component of equal or better quality to replace your parts.
